Once an offer is accepted tenants will be sent a “Holding Agreement” and will be asked to pay a holding amount equal to 1 week's rent (the monthly rent x 12 / 52).

This holding amount will form part of the first months rent, and is paid early on to show commitment from the tenant. Once we receive your Holding Amount we remove the property from the market and stop taking offers on the property altogether and you get a set amount of time to complete referencing and pay the final amount of money to us (usually 3 days to complete your referencing and 10 days in total to pay the remaining balance of the first month's rent and deposit). After the referencing is completed and the balance of the first rent payment and deposit has been received, we send out the tenancy agreement and you have 2 days to sign it. The whole process should take less than 12 days, however, your full cooperation and dedication will be required to make sure there are no delays.

We will send you the holding agreement to electronically sign (can be done from anywhere in the world) via DocuSign and then we wait to receive your signature and holding amount payment - we ask that you sign and pay within 24 hours of your offer being accepted. Once we have the signed holding agreement and you have paid the required holding amount payment (to the bank account details listed on the holding agreement) then we will mark the property as “Let Agreed” and we begin your referencing and verification process within 1 working day.

Please see: More Information on Tenant Referencing