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How Should I Calculate the First Months Rent Payment?
What should I do if I have a problem when your offices are closed?
How to check your own Credit Score for FREE (Before Reserving a Property)
What's your referencing process?
How does external referencing work?
What is the Let Me Properties online application form?
What are "Right to Rent" checks?
See all 12 articles
Securing a Property
How can I book a viewing appointment?
Do I need Tenants' Liability Insurance?
How do I make an offer to rent a property?
How do I reserve a property?
What happens after my offer is accepted?
See all 6 articles
Repairs / Maintenance / Requests
How do I report a repair or make a request?
Can I fix my heating or hot water issues myself?
Can I fix my dishwasher myself?
Should I unblock the drain myself?
Can I unblock the toilet myself?
See all 10 articles
How to guides
What should I do with my rubbish and recycling?
What if I have issues or questions when living in a flat or on a private development?
How can I stop mould growing in my house/flat?
Should I fix lighting issues myself?
Should I set the heating myself?
See all 13 articles
How do I set up a post redirection service?
Preparing The Property For Your Check-Out Appointment
Removal Services - Van Hire
What should I do to prepare to move out?
How should I calculate my final rent payment?
See all 8 articles
Tenancy Agreement Questions
How often will you inspect my rented property and why?
Can you enter my property without my permission?
Can I move out before the end of my tenancy agreement?
May I get a pet?
Why does rent increase?
See all 6 articles
Questions after moving out
How do I apply to get my deposit back?
May I collect some post from the property after moving out?
What's the process for moving out?
Safety and Regulations
Blind Cord Safety Explained
Soft Furnishings Fire Safety
Electrical Safety and Regulations Explained
Can you pay utility bills and council tax on the landlord's behalf?
Does the Non-Resident Landlord Scheme Apply to me?
How to set up a shared email account for receiving property related emails