As long as we give you at least 24 hours notice, yes we can. In the case of an emergency, the need to give you 24 hours notice is removed and we may immediately access your property.
We will usually give you notice by email (and sometimes by text message). The terms of your tenancy agreement state:
You may not change these terms after the tenancy agreement has been signed. We have a lot of properties that we manage and we need to manage these properties in the same way. If you have special requirements, like if you have pets or you wish to be present for the visit, then please let us know. Unfortunately, we are not always able to let you know exactly what time we will attend, but we will give you an indication of time if we are able to. We will always treat your pets with kindness and care. Please leave a note on the front door if you have a pet, reminding us to close the door as soon as we go in (to avoid the chance of your pet escaping).